Joanne TarantoBack to Agents List >>

"Hi Tom and Joanne,

We can not be more appreciative of your hardwork and help with this entire process. Our home is perfect and your method for finding us the perfect home is unstoppable. Not only did you take our list of needs and wants and produced the house we bought, but all the homes you showed us were within the criteria for which we provide you. You were also very orgainzed and easy to approach when asking questions. You both should be very proud in the way you conduct your business.

We also wanted to let you guys know that the since you provided us with the new home we are now engaged and are ready to start our lives together. You picked the perfect place for Adam to ask me to marry him!

Feel free to use us as a reference for any potential clients and we will be sure to pass only your name to any friends for relatives looking for a new home as I am 100% sure you will be able to provide them with as perfect of a home as you have given us.

Thank you so much!"

Heather & Adam

"Joanne Paleo Taranto helped us to find our dream house! She kept us on track from exploring home possibilities to our closing. Having Joanne on your team during this stressful process in a move in the right direction :-). She is professional, patient, helpful and wonderful person!"

Lee & Ken E.

"When we first met Tom and Joanne late last summer, we had already been looking at houses on our own for several months with little success. We had a long list of requirements, a strict upper limit on price, and, with a baby due in December, a timeline that was beginning to look unrealistic. At our first meeting, Tom commented that it would be reasonable to expect to be in our new home by Thanksgiving. We were doubtful.

As it turned out, we moved into our dream house before Halloween.

As first time home buyers, the entire process was a bit intimidating to us. Tom and Joanne took the time to outline the steps that we would go through and answered all of our questions, no matter how basic. Right off the bat, much of the mystery and intrigue was removed. We felt confident that if we chose to work with Tom and Joanne, we could rely on them to make sure that every step of the process was taken care of promptly and professionally. After having gone to many open houses, we had met a lot of real estate agents, and none of them had inspired the trust and confidence that we felt after our initial meeting with Tom and Joanne.

When we began to look at houses, the feeling of trust deepened. Tom and Joanne had clearly not only listened to our list of wants and needs, but they had used their professional experience to extrapolate what other items would be important to a couple like us. They selected houses in a variety of price ranges, many of which were well below our upper price limit. It became very clear that Tom and Joanne did not just want to get us into "a” house – they wanted to find us "the” house.

And that is just what they did. Tom called the day before one of house hunting outings with a new address to add to the list. This house had gone on the market one day earlier, was priced within our range, and met every requirement on our list. When we saw the house, it was love at first sight. We knew it was made for us. The only problem? There was already an offer on the house, and it was due to expire at 5 p.m. that same day. But we needn’t have worried. Tom guided us through the offer process, making several subtle suggestions that reflected his years of professional experience in the field. He spent his entire Sunday working with us and with the seller in order to help us craft the perfect offer letter. And it was accepted.

From that day until the closing, Tom and Joanne made the process as pain free as possible for us. We were constantly impressed with Tom and Joanne’s extensive professional network. They recommended a mortgage broker, an inspection company, and an attorney who we could work with. Tom was present for every minute of the home inspection, the walk-through, and the closing. He came to our apartment personally to pick up paperwork. We knew Tom and Joanne had an impressive business, but they always made us feel like we were the only clients they were working with at that time. Working with Tom and Joanne made us start to wonder why everyone always complained about the home buying process.

We could not be more pleased with our experience with Tom and Joanne. No matter what you are looking for or where you are looking, we feel confident that Tom and Joanne are up to the challenge. Please feel free to contact us if you have any questions about our experience working with Tom and Joanne."

Allison & Justin M.

"I was in an unfortunate, though not uncommon, situation of owning a condo that’s value plummeted over the past several years. Knowing little about real estate, I needed someone sharp, smart, realistic, honest, and dependable to rescue me from drowning in this condo now deeply underwater. I do not work well with nor remotely tolerate anyone who isn’t straight with me, who gives false hope, nor is a total defeatist. Joanne was the perfect combination of being level-headed, pragmatic, determined without seeming impractical, and most importantly – crystal clear in communicating what her role would be, what I could expect from her, what she would need from me, and what goals we could expect to reach together.

She stayed true to her word, and within the exact timeframe she predicted for the exact price range we had expected, she was able to sell my condo and get me out of a devastating financial situation. I am so relieved to have this behind me, and not at all surprised that Joanne was able to get me there. I absolutely recommend her to anyone looking to make a move, whether it is buying or selling a home, as there are few others I could imagine trusting some completely with such a major investment and life change."

Lori T.

"I highly recommend the Tom and Joanne team to represent you if you are considering listing your home for sale. I was very satisfied with their services in selling my home at 715 Boston Post Road in Weston earlier this year.

I contacted them in mid-April 2010 at the recommendation of a friend who had also used their services. I first met with Tom to discuss my interest in a quick, clan sale of my property which I had owned for nearly 30 years. I later met with Joanne and completed the necessary paperwork for listing the property. Though I certainly loved my home, I knew that it has some draw backs (on a busy road and an unusual floor plan) that might make it more difficult to sell.

Together, we worked out a strategy to price the house aggressively and merchandise it creatively. Tom recommended Saturday and Sunday open houses on the weekend it was first listed - with any and all bids to be held for presentation to me at 6:00pm the following Monday evening.

The created very attractive marketing materials on the web and in their handouts and worked hard to create a lot of excitement around the early showings. Within just 7 days of activating the listing, the presented me with 5 offers, 3 of which were above the full asking price. Given such an attractive set of buyers, I was able to select the best all around offer and close on the house within the next 30 days.

It is important to note that I was traveling on business almost non-stop during the listing, negotiating, and closing activities. Tom and Joanne managed everything very smoothly -- from faxing and emailing necessary documents, scheduling conference calls, overseeing inspections, and getting documents to my attorney while I was away.

Throughout the process, they were very professional and often went above and beyond the call of duty to ensure that everything went smoothly and came to a successful conclusion right on schedule.

I recommend them to you and hope that your selling experience will be as successful."

Myra H.
Weston

"We are getting settled in at our new home, and I just wanted to take a second to thank you for all of your help throughout this process. We thought it might be impossible to satisfy our long list of wants and needs, but you found us the perfect home! You also made the entire home-buying process very simple and pain free. We felt the utmost confidence that everything was taken care of, every step of the way. We really can't thank you enough, and we will be sure to recommend you to our friends and family when they are looking to buy or sell a home.

As we mentioned last week, we would be thrilled to write a letter of recommendation for you and Joanne. Things are a bit hectic, with preparing for the baby, so if you don't hear from us in the next week or so, please feel free to drop us a reminder. Also, if any potential clients ask to speak to a reference, Justin and I would be happy to talk to them.

Thank you again. We will be in touch!"

Allison

"Our experience with Tom Matthews as our realtor - as well as the Tom and Joanne Team -was superb! Both Tom and Joanne are professional, knowledgeable and helpful, and having them help us find the right home was a pleasant undertaking during a stressful time.

About a year ago, we decided that the time was right to buy, and we knew we wanted a condo. We primarily worked with Tom, who was recommended to us by a friend. Tom listened carefully as we described our sometimes changing needs and wants for our new home. He knew the market well, and made extra efforts to show us a wide variety of properties to better inform our decision. Arguably what stood out to us the most about Tom was his patience, particularly as he listened to and answered our many questions throughout the entire process. We would highly recommend Tom to both first time and experienced home buyers."

Melanie S. & Patrick B.

"Thanks for references...I need to say how absolutely please we are with EVERY single referral you make for us. Honestly, they are all stellar professionals and provide top notch work. We really are so grateful for all of your help, I can't even imagine where we would be without you."

Sara

"I have been performing home inspections in Massachusetts for 17 years. Over the years I have observed a lot of realtors in the performance of their duties vis-à-vis their customer relationships. Joanne Paleo and her partner Tom Matthews are amoung the best. They fuss over their customers and makes sure that their interests are protected throughout the entire process. I highly recommend them."

Richard R.

"I met Joanne in April 2008 when I first started looking to purchase my first house. I had several trying experiences with realtors just a year before that when searching for an apartment in Boston's Back Bay neighborhood and decided to meet with Joanne based off a recommendation from a co-worker. I am a bit high maintenance when it comes to making decisions, with very high expectations, likely the reason for all the failed realtor relationships, which were fresh in my mind. From our first meeting, I could tell that Joanne was someone I could relate to; much like myself, she emulates a modern business woman; she has a great passion for her work, is extremely knowledgeable about every facet of her career and and most importantly, she listens to her clients. I had immediate confidence that Joanne was going to find me the perfect match. In just two short months, Joanne was able to take me from a very indecisive place to a well-educated buyer; there was not a question I asked that she could not answer and she was able to advise on every step of the process, supported by a tremendous network for finding the right lawyer, mortgage broker, electrician, contractor or anyone else you may need. The last home she showed me was a culmination of everything she had learned about me as our relationship developed and I knew immediately upon walking in that she had found me the perfect home. I closed on my new home in September of 2008 and Joanne has continued to support me on the great escapade of owning my first home. Not to mention everyone in her extended network are more of the same; honest, hard working and experts in their field. I still cannot believe I have hit the home owners jackpot!

When it comes to Joanne, I consider her a friend and trusted advisor; I can't imagine what this process would have been like if not for her. I have seen so many of my friends in an absolute conundrum with their home buying and selling experiences; I am still in awe of what a smooth affair my entire adventure has been. I have introduced many of my friends and co-workers to Joanne, knowing they will have an amazingly enjoyable experience, light on stress and high on excitement. Joanne prides herself on building and sustaining strong relationships with each and every one of her clients; she is an amazing professional and a great example for all women in business. The real reason however why Joanne is the best pick for your recognition is because she truly and genuinely cares about her clients, a trait that I find rare, and wonderfully refreshing.
"

Leigh S.

"Buying a home is stressful whenever you do it, but when you buy your first home there's a horrible level of uncertainty that goes along with it. Tom and Joanne were nothing short of spectacular in this process. We started out in one area at one price point and 8 months later we ended up in our dream home which happened to be in a totally different city in another price bracket altogether. Needless to say it was a long process but Tom and Joanne were always available and always extremely flexible with their schedule. I could not have anticipated a better result from this process than where we are right now and we owe it 100% to Tom and Joanne."

Becky & Brian P.

"As a potential first time buyer, I was very nervous going into the search for my first home. With such a complicated market, there was going to be plenty of instances in which I had no idea what was going on. Luckily, Tom and Joanne were happy to take their time and explain the home buying process to me step by step. There was plenty of times when the two of them changed their plans and schedules to help me accomplish what needed to be done.

With a combination of experience, great connections, and knowledgeable service I was able to buy a house for $87,000 cheaper than it sold 2 years previous. There was never a time where I felt that I did not have someone by my side, they even got my place for LESS than I was willing to spend.

I have recommended friends and family to Tom and Joanne, and will continue to in the future. "

Kevin O.
Stoneham

"We recently had Tom/Joanne sell our contemporary house on Strawberry Hill Road in Acton, Ma. They were extremely sensitive to my situation of just loosing my husband of over 32 years and totally understood that

I could not maintain the house properly in a cost effective manner.

They were able to find the proper family, who wanted to take advantage of the superior schools in Acton and a very detailed landscaped 3 acres.

When they showed the house, they did not hide any of its "negativities" and were very open to any inquiries. Of special interest, was the various realtors who did show the house, and the most honest and open realtors were Tom and Joanne."

Wallis C.
Acton

"Joanne is an intelligent, tech savvy and thoroughly competent real estate professional. She has attained unusual success in the business in a relatively short period of time closing nearly seventy transaction in a few short years. Joanne has proven to be an industrious, extremely hard working member of our team. Together with her partner Tom Matthews, she has brought new energy and creativity to the process of buying and selling residential real estate. Anyone interested in buying or selling real estate would be very well represented by Joanne Paleo."

Peter C.
Weston

"Joanne helped me: look for a home, rent my old place and found a home for a friend of mine. She takes the time to dot the Is and cross the Ts. Easy to work with and listens to all of your concerns. I will use her in the future it doesn't get any better than that."

Mitch F.

"Joanne has characteristics that set her apart in the real estate industry. She is dedicated, energetic, assertive and possesses elite follow through skills. I would recommend Joanne to any of my clients that desired the best customer service!"

Kevin M.

"Joanne is a pleasure to deal with and knows her business better than any other agent I have dealt with. She is honest and trustworthy and gets results with her client in mind. She is extremely reliable."

Brad C.

"I have had the oppurtunity to work with Tom on several real estate transactions. Tom has always been professional, extremely thorough and a pleasure to work with. I enjoy working with the Tom and Joanne team and I have even recommended them to my own family. I know they will enjoy continued success in the real estate profession. "

Bill N.

"Tom and Joanne offer a unique buying or selling experience in that they work as a team. Your first instinct is that this setup must result in confusion, but Tom and Joanne have such cohesion and experience in their field, that they work perfectly in concert with one another."

Keith W.

"Thank you so much for all your help and hard work finding a place for us! We love our new house! Thank you for being trustworthy and honest...you guys were awesome."

Jamal & Manda D.

"Tom and Joanne will be the first people we go to next time we need a Realtor. They surpassed our expectations and helped us to make it a smooth experience. "

Mike & Amy W.

"Tom and his partner Joanne Paleo did an outstanding job helping me identify potential new homes in connection with a career move to the Boston area from Connecticut, by providing focused leads and good counsel. I would not hesitate to recommend Tom's services."

Jim S.