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Agent Spotlight: The Kim Williams Team

Spotlight on Kim Williams Team at Gibson SIR

The Kim Williams Team is a paragon of trust and excellence in real estate. Under Kim’s leadership, the team consistently provides exceptional service in Massachusetts' MetroWest market and has cultivated a reputation that goes beyond transactions, fostering lasting connections with clients who rely on their expertise. Janet McLaughlin, Arielle DiPlacido, and Craig Pfizenmaier each bring unique strengths to the table, with deep roots in the community. Read on to discover how this team's dedication to their clients is matched by their love for their local market.

What is something your clients find comfort in that makes them turn to you for their real estate needs?  

Kim: I have always considered my relationship with my clients to be based on trust and confidence. Clients turn to our team because we consistently offer exceptional service and high-quality marketing that differentiates us from the local competition. The consistent referrals we receive are a testament to their confidence and loyalty to our team. I have had the absolute pleasure of helping the children of some of my past clients achieve their real estate goals. I consider this the ultimate demonstration of their comfort in my services.

Janet: Our clients turn to us for our proven success and knowledge of our local market. We have a winning track record and many wonderful reviews from both buyers and sellers. We offer exceptional service and I know that our clients can tell that we truly respect one another and enjoy working together.  

Arielle: I have an energetic and engaging personality and treat every client as I would a friend or family member. This allows me to build a foundation of trust with each individual I work with.

Craig: I take the time to thoroughly understand the goals of the clients I work with, as well as any anxieties they may have regarding the challenges of homebuying. Once I understand their dreams and fears, I work to educate them, build a team of experts for them, and make a plan they are confident in. When we find a property that fits their vision, we are prepared and ready to take action. I am with my clients every step of the way. 

What are some of your favorite local hobbies, activities, or organizations that you participate in?

Kim: I am committed to sponsoring and participating in community events that allow me to give back to a community that has been so generous to my business. This is an enjoyable way to meet new people and engage in conversations about the local market. These are invaluable opportunities to connect with past clients and form new relationships in a way that is both enjoyable and rewarding. 

Janet: I have participated in a local book group for over 25 years! New England sports is always exciting to watch, and I relish our proximity to Gillette Stadium as a season ticket holder to the New England Patriots. In the last two years, I have taken up pickleball in a local league. 

Arielle: I enjoy spending time with my family. Whether it’s going to museums or simply enjoying a concert in the park, I try to explore and meet new people along the way.

Craig: My family and I are very invested in our local Norfolk community. We love the school system. I volunteer as a soccer coach and as a leader in our Scout pack. 

What do you love most about where you live and work?  

Kim: I live in Norfolk, a small picturesque town that allows for easy commutes to both Boston and Providence, as well as quick access to the beaches of Rhode Island and Cape Cod. As a holder of New England Patriots season tickets, I love the proximity to Gillette Stadium during football season! When my children were younger, there were many opportunities to spend time as a family in the local area. We enjoyed swimming and boating on the nearby lakes, apple or berry picking at the local farms, or hiking on trails in one of the many open spaces in town. 

Janet: I love being equidistant from Boston and Providence, and all each city has to offer. Growing up, I moved all over the country and I found that New England is my favorite region. I have raised my sons in Norfolk, and we have all benefited from the exceptional schools, the expansion of Patriot Place for concerts and games, nearby shopping, and proximity to local beaches.

Arielle: I am lucky to live in Boston’s South End and work in the suburbs. It’s the best of both worlds. I love the diverse experiences of living in the city and working in the suburbs. I especially value the walkability of the South End—some of the city's best restaurants and shops are in my backyard! Working outside of the city offers an escape from the bustling streets and lets me enjoy a quiet small town feel. 

Craig: We love the people that make up the Norfolk community! It is a truly family-oriented town that has so much to offer. My family enjoys library activities, the excellent camps put in by the recreation department, and concerts and farmers markets on Town Hill. 

Any favorite spots in Westwood or the MetroWest? 

Kim: The MetroWest offers so many opportunities to enjoy the outdoors. We have loved spending days on the local lakes and hiking in one of the many properties owned by the Massachusetts Audubon Society or The Trustees of Reservations. Each one of the small local towns offers excellent dining and shopping opportunities in quaint village-like settings. Seasonal community events are full of local character.

Janet: I enjoy taking early morning walks around Lake Pearl, visiting Bubbling Book Ice Cream for a sweet treat, and local pickleball courts for a fun game with my friends.

Arielle: Organic Buzz in Norfolk, Crosby's Coffee in Wrentham, and University Station in Westwood for shopping.

Craig: The Gavel in Wrentham is a favorite for food and outdoor dining. We enjoy visiting Stony Brook Reservation for family hikes.

What are three sources of joy in each of your weeks?  

Kim: My family is very close-knit and I delight in keeping in touch with my aunts, cousins, and siblings. It’s a blessing to spend so much time together. I love entertaining by our pool and try to do this often during pool season. Seeing the little ones splashing around with friends and family brings me so much joy. I also find joy in caring for our family pets! I have volunteered at shelters and fostered animals. Some of them never find their way to a new family and end up joining ours. At the moment we have one dog, three cats, and a turtle. The unconditional love and snuggles that I get from them are a wonderful way to end my day.  

Janet: During the summer months, I find great joy in spending time with my family at our vacation home in York, Maine. My youngest son is leaving for college in Chicago this fall and I am enjoying our quality time together before the next big step. Another source of joy is meeting new people as part of my career, and the satisfaction of helping a family find the home of their dreams in this challenging market. Finally, I feel truly blessed to live a such a serene area where I enjoy the peace of being surrounded by nature during long walks on our local nature trails.

Arielle: I love spending time with my 3-month-old daughter, Isla, and husband, Alec, entertaining and cooking with friends, and taking long walks in the city!

Craig: My children and amazing wife, helping my clients discover a home, and the opportunity to meet new people around town.


The Kim Williams Team | 680 High Street, Westwood | 508.298.9725 |

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